On our way to new memories...
Bracelet - 14 karat Yellow gold 19 cm (snake)
Bracelet - 14 karat Yellow gold 19 cm (snake)
Bracelet - 18 karat Yellow gold 19 cm (Cord)
Bracelet - 18 karat Yellow gold 19 cm (Cord)
14 Carat Charm - Heart with 0.01 ct Diamond
14 Carat Charm - Heart with 0.01 ct Diamond
Frequently asked questions:
What is your return and cancellation policy?
Return and Refund Policy
Right of withdrawal As an EU consumer, you have the right to cancel or return your order without giving any reason within 14 days of receiving the last item in your order.
How to initiate a request Log in to your account via this link and go to your orders to submit a return or cancellation request.
Return shipment After notifying us of your withdrawal, you must return the item within 14 days. Return shipping costs are at the customer's expense, unless otherwise stated.
Refund Once we have received and inspected your return, we will refund the purchase amount, including standard shipping costs, within 14 days. We will refund using the same payment method you used to pay.
Exceptions The right of withdrawal does not apply to custom-made or personalized jewelry.
When will I receive my order?
We will ship your order as soon as possible. Once your order has shipped, you will receive an email with more information. Delivery times depend on your location.
What are the shipping costs?
Our jewellery is always sent by registered and insured mail. This is to ensure that you will receive the item in good order. These costs are borne by Kioku Jewellery.
Are certain purchases final?
There may be items that we do not accept for return. This will be clearly indicated in the product description.